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Patient Service Representative II

Company: VirtualVocations
Location: Chesapeake
Posted on: March 7, 2025

Job Description:

A company is looking for a Patient Service Representative II.



Key Responsibilities

Handle inbound and outbound communications for multiple ambulatory practices, addressing patient inquiries and scheduling appointments
Utilize a computerized scheduling system to manage appointments and provide detailed information to patients regarding their visits
Assist in training new personnel and participate in staff meetings to improve patient experience and address process issues


Required Qualifications

High School diploma/GED is required; training as a Medical Assistant or Pharmacy Technician is preferred
2+ years of scheduling experience for multiple specialty clinics is preferred
Experience in the medical field or as a call center/customer service agent is preferred
Equivalent experience to a Bachelor's degree or an Associate degree with at least 1 year of related work experience is acceptable
Must have completed inbound and outbound training for multiple ambulatory practices

Keywords: VirtualVocations, Chesapeake , Patient Service Representative II, Sales , Chesapeake, Virginia

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