Senior Director, Product-External Data Sharing

Company: Capital One
Location: Richmond
Posted on: January 25, 2025

Job Description:

Senior Director, Product-External Data SharingProduct Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities and driving innovative and sustainable customer experiences through technology.We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.In this role, you'll be expected to demonstrate proficiency in five key areas:

• Human Centered: You'll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You'll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs.
• Business Focused: You'll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You'll promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically.
• Technology Driven: You'll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You'll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems.
• Integrated Problem Solving: Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.
• Transformational Leadership: You'll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments. You'll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way.As the Product Leader for the External Data Sharing Team, you will:
• Refine and execute on Capital One's long-term vision for external data sharing as a key business enabler, and champion it with our Senior Leadership.
• Develop a product strategy to achieve that vision, prioritize investments and rally support from our lines of business, embracing innovative and scalable technologies.
• Reimagine the customer experience for the suite of products used by our internal customers to facilitate access to external data and power business growth.
• Collaborate with cross-functional partners in Engineering, Design, Data Science and others to improve our risk posture for data sharing given the increasing risks and requirements.
• Coach and grow a high-performing team of Product and Program Managers who have a passion for data and technology innovation.We want you if you are:
• Intellectually Curious: You're comfortable navigating between the big ideas and executional realities to create an achievable strategic product vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
• Communicator & Influencer: You're comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.
• Do-er: You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering value in an iterative way focusing on minimum viable product.
• Passionate & Customer Focused: You care about growing others and bringing them together around what's possible. You have a desire and ability to connect with our external or internal customers to fully understand their needs and build long lasting relationships.
• Learner: You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new.
• Team Player: You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor in product development.Basic Qualifications:
• Bachelor's Degree
• At least 8+ years of experience in digital product managementPreferred Qualifications:
• Bachelor's Degree in Computer Science or Engineering
• MBA or Master's degree
• 8+ years of experience in Agile product management
• 8+ years of experience developing and executing on long-term business strategyCapital One will consider sponsoring a new qualified applicant for employment authorization for this position.
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Keywords: Capital One, Chesapeake , Senior Director, Product-External Data Sharing, Executive , Richmond, Virginia