Parts Sales Support

Company: Plasser American Corp
Location: Chesapeake
Posted on: April 1, 2025

Job Description:

Some see the railway as transportation, while at Plasser American we see it as transformation. The story of how steel tracks turned the American promise into American progress and forged a trusted pathway to the possibilities of the future. It's a story that continues today, an American legacy unfolding mile by mile. There is a lot riding on those tracks and we know that support, quality and know-how are all important aspects in staying on track.That's why the Plasser American tradition begins with a promise. A promise to do things right. An unapologetic commitment to quality that makes us the longtime trusted leader in cutting edge American made innovations for the North American railway. It's a promise to see things differently to turn ordinary steel into safer passages. To be a partner that you can count on to engineer solutions for the challenges of today and for the opportunities of tomorrow. From research and design, expert manufacturing and delivering unapparelled services, our customers trust us to keep them ahead of the curve.Progress is about more than getting from Point A to Point B. It's knowing you have a trusted foundation to move you forward toward new possibilities waiting around the corner. Join Plasser American to become part of our team forging ahead towards new opportunities in railway maintenance. The railway is a path to the future, choose this path and apply today.Parts Sales SupportPlasser American is looking to add a highly motivated and detail-oriented individual to the Aftermarket Sales Team. You will support the day-to-day activities of the team, assisting that Plasser American and customer needs are met in an accurate and timely manner. Duties/Responsibilities

• Invoice submittal, tracking, & corrections
• Process credit card transactions
• Record retention
• Operate and become SME of the Infor LN ERP System in the Aftermarket requirements.
• Partner with internal teams.
• Process orders and quotation requests.
• Manage and follow-up on customer inquires/concerns with accurate and timely responses.
• Other duties as assigned. Qualifications
  • Strong Organization and Communication Skills
  • Knowledge with Microsoft Office with strong emphasis on Email Education
    • High school diploma or general education degree (GED); and three years related experience and/or training; or equivalent combination of education and experience. Personal Attributes
      • Incumbent must maintain strict confidentiality in performing the duties. The incumbent must also demonstrate the following personal attributes:
        • Be honest and trustworthy
        • Be respectful
        • Possess cultural awareness and sensitivity
        • Be flexible
        • Demonstrate sound work ethics Supervisory Responsibilities
          • This job has no supervisory responsibilities. Physical Demands(The nature of physical effort leading to physical fatigue)
            • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Environmental Conditions(The nature of adverse environmental conditions affecting the incumbent)
              • While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and fumes or airborne particles. Sensory Demands(The nature of demands on the incumbent's senses)
                • The noise level in the work environment is usually moderate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. Mental Demands(Conditions that may lead to mental or emotional fatigue)
                  • There are a number of deadlines associated with this position, which may cause significant stress. The incumbent must also deal with a wide variety of people on various issues. Benefits
                    • Accrue 80 Hours of Paid Time Off during your first year of employment
                    • 10 Paid Holidays per year
                    • 401(k) match of $0.50 for every $1.00 you contribute up to 6% of your salary
                    • You may receive a merit bonus after completion of the audit at the end of the fiscal year
                    • Tuition Reimbursement
                    • Free Short and Long Term Disability after 90 days of employment
                    • Free Life Insurance - 2 times your annual salary
                    • Company Events
                    • Free employee medical and dental coverage. - valued at $7,500.00 About Plasser American: As part of the Plasser family brand, which is the largest Maintenance of Way equipment provider in the world, PAC is a rapidly growing provider of railway equipment in North America. Continuing for the next few years, PAC will continue to make significant investments in the North American Market including a new office building and a substantial addition to our manufacturing facility. PAC is making the needed investments to continue its growth trajectory for many years to come. The next several years will be an exciting time of transformation. We look to the future to enhance our team and achieve our goals.
                      
                      
                      
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Keywords: Plasser American Corp, Chesapeake , Parts Sales Support, Sales , Chesapeake, Virginia