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Client Operations Analyst

Company: VirtualVocations
Location: Norfolk
Posted on: October 25, 2024

Job Description:

A company is looking for a Client Operations Quality Assurance Analyst to manage system configuration for school set-up on waiver and enrollment systems.



Key Responsibilities

Lead implementation of company initiatives related to client transitions and system enhancements
Complete Tier 3 tickets and assist service teams with escalated issues regarding waivers and enrollments
Monitor data integrity and assist in testing new systems or tools for the service team


Required Qualifications

Bachelor's Degree preferred
Previous user system configuration and data analysis experience preferred
PC proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Accounting or health insurance experience is a plus

Keywords: VirtualVocations, Chesapeake , Client Operations Analyst, Professions , Norfolk, Virginia

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