High Volume Call Center Representative

Company: VirtualVocations
Location: Chesapeake
Posted on: March 12, 2025

Job Description:

A company is looking for a High Volume Call Center Representative.
Key Responsibilities

Responds to customer inquiries via telephone, providing problem resolution and service support
Resolves basic payment and account-related requests and escalates unresolved issues to senior representatives
Maintains knowledge of products and services while working flexible hours in a 24/7 call center environment

Required Qualifications

High School Diploma or Equivalent
At least 6 months of high volume call center experience within the last 2 years
Ability to navigate computerized data entry systems
Flexibility to work various shifts, including nights and weekends
Must be on camera during work hours

Keywords: VirtualVocations, Chesapeake , High Volume Call Center Representative, Other , Chesapeake, Virginia

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