Service Assurance Supervisor

Company: VirtualVocations
Location: Virginia Beach
Posted on: January 27, 2025

Job Description:

A company is looking for a Service Assurance Supervisor to support operations and service experience teams.

Key Responsibilities

Uphold operational performance through monitoring and auditing
Collaborate with stakeholders to improve team performance and service delivery
Develop and execute the Service Assurance program for consistent service quality

Required Qualifications

College degree or 3-5 years of leadership experience
Strong background in customer service
Proficient in Microsoft Office products
Ability to adapt to changing business needs
Experience in data analysis and performance metrics tracking

Keywords: VirtualVocations, Chesapeake , Service Assurance Supervisor, Other , Virginia Beach, Virginia

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