Universal Banker
Company: Disability Solutions
Location: Virginia Beach
Posted on: October 19, 2024
Job Description:
Value PropositionOur values define us and our inspires us to Our
employees are the heart and soul of our company, and every success
we experience begins with them. Together we are committed to making
a positive impact in our We champion a culture of and . We promote
a digitally enabled work environment to continuously enhance the
experience of our OverviewThis is a full-time career opportunity
(approximately 40 hours per week) based out of our Bonney Road
financial center in Virginia Beach, VA. Must be available to be
scheduled around (no Sundays).Responsible for providing an
exceptional Financial Center customer experience by handling every
customer need from service to sales with passion and enthusiasm.
Provide customers with a one stop experience to fulfill all of
their financial needs from account opening and maintenance to
processing transactions. Focus on customer-centric conversations to
deepen relationships and become a trusted advisor. Actively promote
a variety of banking solutions to enhance a customer's service
experience and achieve their financial goals. Time spent in various
aspects of this universal role will vary depending upon Financial
Center traffic and customer needs.Responsibilities
- Drive proactive sales conversations through internal and
outbound interactions including outbound calling, inbound contact
center calls, appointment setting, and effective lobby engagement.
- Utilize the CRM (Customer Relationship Management) system and
other resources to foster relationship building conversations with
customers and ensure a consistent approach to new customer
onboarding and expanding existing relationships.
- Proficient in identifying consumer and small business lending
opportunities and partnering with centralized lending group to
ensure successful customer outcomes.
- Manage risk by maintaining compliance with applicable
regulations and Fulton policies and procedures, while demonstrating
sound judgment within established limits.
- Provide ongoing support to customers regarding products and
services. Perform customer maintenance requests, process teller
transactions accurately, assist with operational activities and
responsibilities, and maintain flexibility between performing sales
and teller transactions.
- Leverage practical knowledge and understanding of digital
solutions and technology to support customers and solve
problems.QualificationsEducationHigh School Diploma or equivalent.
(Required)Experience2 or more years customer service or sales
experience. (Required)Other Duties as Assigned by ManagerThis role
may perform other job duties as assigned by the manager. Each
employee of the Organization, regardless of position, is
accountable for reading, understanding and acting on the contents
of all Company-assigned and/or job related Compliance Programs,
regulations and policies and procedures, as well as ensure that all
Compliance Training assignments are completed by established due
dates. This includes but is not limited to, understanding and
identifying compliance risks impacting their department(s),
ensuring compliance with applicable laws or regulations, and
escalating compliance risks to the appropriate level of
management.Pay TransparencyTo provide greater transparency to
candidates, we share base salary ranges on all job postings
regardless of state. We set standard salary ranges for our roles
based on the position, function, and responsibilities, as
benchmarked against similarly sized companies in our industry.
Specific compensation offered will be determined based on a
combination of factors including the candidate's knowledge, skills,
depth of work experience, and relevant licenses/credentials. The
salary range may vary based on geographic location.The hourly rate
for this position is $18.25 - $27.16.BenefitsAdditionally, as part
of our Total Rewards program, Fulton Bank offers a comprehensive
benefits package to those who qualify. This includes medical plans
with prescription drug coverage; flexible spending account or
health savings account depending on the medical plan chosen; dental
and vision insurance; life insurance; 401(k) program with employer
match and Employee Stock Purchase Plan; paid time off programs
including holiday pay and paid volunteer time; disability insurance
coverage and maternity and parental leave; adoption assistance;
educational assistance and a robust wellness program with financial
incentives. To learn more about your potential eligibility for
these programs, please visit .NMLSThis position may require
incumbent to be registered in the Nationwide Mortgage Licensing
System and Registry. Incumbents who are required to register will
be notified in writing.EEO StatementFulton Bank ("Fulton") is an
equal opportunity employer and is committed to providing equal
employment opportunity for all qualified persons. Fulton will
recruit, hire, train and promote persons in all job titles, and
ensure that all other personnel actions are administered, without
regard to race, color, religion, creed, sexual orientation,
national origin, citizenship, gender, gender identity, age, genetic
information, marital status, disability, covered veteran status, or
any other legally protected status. Sponsorship StatementAs a
condition of employment, individuals must be authorized to work in
the United States without sponsorship for a work visa by Fulton
Bank currently or in the future.
Keywords: Disability Solutions, Chesapeake , Universal Banker, Other , Virginia Beach, Virginia
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