MEDICAL ASSISTANT/PHLEBOTOMIST LEVEL1
Company: CAN Community Health
Location: Norfolk
Posted on: November 1, 2024
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Job Description:
Description:CAN Community Health, one of the nation's largest
providers of HIV Services, has an exciting opportunity for a
Medical Assistant/Phlebotomist Level 1 in our clinic located in
Norfolk, VA. We are looking for someone who is passionate about
serving the needs of individuals impacted by HIV and other
infectious diseases. You will become part of our professional team
that drives home our Company's Mission and Values. We offer a good
quality of life with an excellent daytime schedule, competitive pay
with a bonus plan, premiere benefits package with a retirement plan
with a generous company matching contribution. We have received
recognition in 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit
to Work for Award.CAN is a Drug-Free Workplace. All potential hires
will be required to take and clear a pre-employment drug screen
upon job offer. Starting Rate: $41,000 or higher based on education
and experience.You can find out more about us by visiting our
website at www.cancommunityhealth.org. Apply Today!Statement of
Purpose: Medical Assistant/Phlebotomist Level 1This position is
responsible for the performance of a combination of administrative
and clinical tasks within the clinic setting. Provides patient care
under the direct responsibility and supervision of a Nurse, Medical
Provider, Advanced Practice Registered Nurse (APRN), or Physician
Assistant (PA) depending on local state regulations. Works as part
of the multidisciplinary team, to enhance patient's quality of life
and wellbeing.Career Path: Medical Assistant/Phlebotomist Level
1Medical Assistants manage a varying degree of skill and work
depending on their certifications, community engagement
participation, and participation in CAN sanctioned specialty roles
or committees. There are three MA levels: MA 1, MA 2, and MA 3. A
level and salary are assigned based on their participation, skill
level, experience, and education. An MA can directly affect their
career path (level) based on their work to increase the size and
scope of their participation in activities and skill development.
Levels are reviewed at minimum annually as part of the annual
review/merit cycle.Essential Functions: Medical
Assistant/Phlebotomist Level 1 (these includes clinical and
administrative duties)Clinical Duties: Medical
Assistant/Phlebotomist Level 1 (As established by local state
Medical Assistant scope of practice.)Promotes and practices CAN
Community Health Inc's mission, vision, guiding principles, and
values and follows its policies and procedures.Greets and rooms
patients into appropriate exam rooms.Performs patient triage
including the assessment of vital signs and measurement of
anthropometric measures, and reviews patient chart to ensure all
necessary documentation is present, current, and complete to
facilitate visit with the provider visits.Obtains Chief complaint,
and pertinent information regarding patient visit as well as
required patient history. Prepares chart to include all diagnostic
documentation as needed for patient care.Prepares patients for
physical examinations and/or procedures and assists the provider
accordingly.Explains medical procedures to patients.Communicates
information obtained through telephone encounters to nurse, and
medical provider for proper management.Prepares and administers
medications, including by intramuscular, intradermal, and
subcutaneous injections-including vaccinations/immunizations, as
directed by a physician or other licensed provider (e.g., a nurse
practitioner or physician assistant)Conduct tests and procedures as
directed, such as EKG's, urine dipsticks, glucometer, etc.Draws
blood (Phlebotomy) and obtains other specimens and processes these
as required.Performs Rapid Tests for Pregnancy, UTIs, STIs.Collects
oropharyngeal and nasal swabs for Influenza, Streptococcus, and
SARS.Assists provider with minor surgical procedures (wound care,
suture, and staple removal, etc.)Administers nebulizer treatments,
as ordered by licensed provider.Disinfects (wipes down) exam room
surfaces and medical equipment, per policy.Maintains temperature
logs for all clinic refrigerators containing specimens and
medications.Monitors patient flow after check-in and collaborates
with clinic team members to coordinate patient care and
services.Practices safety, environmental and/or infection control
methods.Documents all patient information and results accurately in
the patient's chart in a timely manner.Prepares and distributes
reports within the clinic and to the health care team as
necessary.Prepares records/documents in response to requests from
other health care providers.Requests diagnostic test results from
outside laboratories and/or other health care providers.Provides
assistance with referrals and coordinates services with other
organizations, federal and local programs.Performs required medical
procedures associated with research projects, and maintains
complete and thorough documentation, as required by the principal
investigator or designated staff.Manages clinical supplies
inventory and coordinates orders for re-stocking with Nurse Manager
or Practice Administrator. Assists with referrals and coordinates
services with other healthcare facilities, organizations, and
federal and local programs and collaborates with clinic team
members to coordinate patient services. Maintains required
equipment and supply logs (AED, Eye Wash, Vaccine Fridge, PPE,
etc.)Follows all health and safety protocols and procedures as part
of CAN's infection control, OSHA, HIPAA, Stericycle, and
Confidentiality policies. Serves and protects the Organization by
adhering to professional standards, institutional policies and
procedures, federal, state, and local requirements.Participates and
strives to achieve assigned Annual Performance Objectives as
established by CAN leadership.Continuously demonstrates clinical
competency with medical assistant skills and safety procedures and
utilizes universal precautions where appropriate.Wears name badge
with credentials visible to patients.Adheres to ethical and legal
standards of practice.Administrative Duties: Medical
Assistant/Phlebotomist Level 1Assists with Patient Experience
Expert (PExP) - Front desk, and Health Information Management (HIM)
duties when required.Performs general front office and
administrative duties.Works with general office / clinic equipment
(copier, fax, telephone, scanners, etc.)Verifies patient's medical
insurances.Collaborates with Partner agencies as needed.Assists
with patient scheduling as needed.Performs billing and coding of
services.Requirements:Education/Professional Experience: Medical
Assistant/Phlebotomist Level 1 1.Medical Assistant Certification
issued by an accredited institution approved by the local state, or
a minimum of 3 years' experience working in a health care
setting.2. Basic Cardiac Life Support (CPR)
Certification3.Electronic Medical Records trainingKnowledge, Skills
and Abilities Required: Medical Assistant/Phlebotomist Level 1
Knowledge: Medical Assistant/Phlebotomist Level 1 Knowledge of HIV
and STI medical terminology, procedures, medications, and accepted
treatment practices.Knowledge of local, federal, department, and
OSHA/Stericycle rules, regulations, and mandates.Knowledge of
medical terminology, procedures, medications, and accepted
treatment practices.Knowledge of patient evaluation and triage
procedures.Skills: Medical Assistant/Phlebotomist Level 1 Skill in
patient triage in person, on the phone, or via telehealth, and
transmitting information to nursing / clinical team.Skills in
answering the telephone in a pleasant and helpful manner.Adept at
venipuncture, phlebotomy, finger sticks, and specimen
processing.Skill in time management, problem solving, multitasking,
and prioritizing care.Skill in preparing/maintaining records,
writing reports and responding to correspondence.Abilities: Medical
Assistant/Phlebotomist Level 1 Ability to work with minimal
supervision.Ability to communicate clearly in a professional
manner.Ability to maintain quality control and safety
standards.Ability to read and interpret lab orders requested by
medical providers.Ability to react calmly and effectively in
emergency situations.Ability to utilize problem-solving techniques,
be a self-starter, work effectively, be organized, and perform
multiple tasks simultaneously. Able to work with all members of the
interdisciplinary team in a team environment.Ability to participate
in research projects under the supervision of the principal
investigator, or designated staff.CAN Required Training: Medical
Assistant/Phlebotomist Level 1 General Orientation Hazardous
Communication - annually Violence in the Workplace Stericycle DOT
Training - every 3 yearsBloodborne Pathogen Training - annually
Biohazard Waste Training - annuallyHIV/AIDS Sexual HarassmentHIPAA
Health Stream Courses (as assigned)Hazardous Drug Disposal Training
- annuallyWork Environment: Medical Assistant/Phlebotomist Level 1
This position requires the use of standard clinical equipment and
supplies including medical equipment and devices such as vital
signs monitors, pulse oximeters, glucose monitors, in-clinic
testing analyzers, centrifuges, and others. May involve use of
patient assistive devices such as walkers, or wheelchairs. Also
requires the use of a computer, and other standard office equipment
such as telephones, photocopiers, scanners, filing cabinets, and
fax machines. Physical Requirements: Medical Assistant/Phlebotomist
Level 1 Neat, professional appearance.Exert up to 50 lbs. of force
occasionally, and/or up to 20 lbs. of force frequently, and/or up
to 10 lbs. of force constantly to lift, carry, push, pull, or
otherwise move objects, including the human body. Involves sitting,
walking, and standing for periods of time.Requires expressing or
exchanging ideas by means of spoken word, visual and auditory
acuity.Position Type/Expected Hours of Work: Medical
Assistant/Phlebotomist Level 1 This position may require additional
time above normal operating hours and on occasion weekend
work.Travel: Medical Assistant/Phlebotomist Level 1 Travel is
primary during the business day, although some out-of-area and
overnight travel may be expected. Must be able to operate a motor
vehicle and have valid insurance and driver's license.Other Duties:
Medical Assistant/Phlebotomist Level 1 Please note this job
description is not designed to cover or contain a comprehensive
listing of activities, duties, or responsibilities that are
required of an employee for this job. Duties, responsibilities, and
activities may change at any time with or without notice.
Responsible To: Practice Administrator / Nurse Manager Must pass a
drug screening and Level II background check including finger
printing and a comprehensive review of criminal history. CAN
Community Health is an equal opportunity employer that is committed
to diversity and values the ways in which we are different. All
qualified applicants will receive consideration without regard to
race, color, religion, sex, sexual orientation, gender identify,
national origin, disability, veteran status, or other
characteristics protected by applicable
law.PI932a74d8dad1-25660-35299823
Keywords: CAN Community Health, Chesapeake , MEDICAL ASSISTANT/PHLEBOTOMIST LEVEL1, Healthcare , Norfolk, Virginia
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