IT Operations Manager
Company: VirtualVocations
Location: Chesapeake
Posted on: March 27, 2025
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Job Description:
A company is looking for an IT Operations Manager.
Key Responsibilities
Lead and manage IT Support and IT Employee Lifecycle teams to
ensure seamless service delivery
Oversee IT Support operations, focusing on effective ticket
resolution and improving key performance metrics
Optimize the IT Employee Lifecycle process for smooth onboarding
and offboarding experiences
Required Qualifications
7+ years in IT operations, systems administration, or related
roles, with at least 2 years in a leadership position
Bachelor's degree in Computer Science, Information Systems, or a
related field
Experience with cloud-based tools such as Okta, Google, Slack,
Jira, and Zoom
Solid understanding of ITIL processes, IT governance, security
standards, and compliance frameworks
Proven track record of effective people management and team
building
Keywords: VirtualVocations, Chesapeake , IT Operations Manager, Executive , Chesapeake, Virginia
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