Senior Customer Success Manager
Company: VirtualVocations
Location: Chesapeake
Posted on: March 6, 2025
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Job Description:
A company is looking for a Senior Scaled Customer Success
Manager.
Key Responsibilities
Identify and engage customers at risk of churning
Resolve outstanding issues to retain customers
Manage Call To Action (CTAs) and qualify expansion
opportunities
Required Qualifications
3-5 years of customer success/retention experience
Proficient in Excel or Google Sheets
Self-starter with a strong work ethic
Ability to handle difficult situations calmly
Detail-oriented and organized
Keywords: VirtualVocations, Chesapeake , Senior Customer Success Manager, Executive , Chesapeake, Virginia
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